Privacy Policy | High Tide VR, Millville, DE

Effective Date: May 6th, 2025
Business Name: High Tide VR
Location: Millville, DE
Contact: immerse@hightidevr.com

1. Introduction

At High Tide VR, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, book a session, sign up for communications, or participate in experiences at our VR arena.

2. What We Collect

We may collect the following types of information:

Personal Information

• Name

• Email address

• Phone number

• Date of birth (if required for age verification)

• Payment information (processed securely through third-party providers)

Booking & Usage Data

• Appointment/session details

• Gameplay preferences

• Loyalty or rewards program participation

Device & Website Data

• IP address

• Browser type

• Device information

• Pages visited on our website

• Booking form submissions

3. How We Use Your Information

We use your information to:

• Schedule and manage your bookings

• Provide customer service and communicate updates

• Send promotional offers or newsletters (if opted in)

• Improve our website and customer experience

• Launch and manage loyalty or rewards programs

• Comply with legal obligations

4. Sharing Your Information

We do not sell your personal data. We may share your information with:

• Service providers (e.g., email platforms, booking software, payment processors)

• Law enforcement or authorities if legally required

• Marketing platforms for delivering opted-in communications

All third-party services we use are required to keep your data secure and use it only for specified purposes.

5. Cookies & Tracking Technologies

We may use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings in your browser.

6. Your Choices & Rights

You can:

• Opt out of marketing emails at any time by clicking "Unsubscribe" in the footer

• Request to access, correct, or delete your personal data by contacting us

• Choose not to share certain info, though this may limit your ability to use some services

7. Data Security

We take appropriate technical and organizational measures to safeguard your data.

However, no method of transmission over the internet is 100% secure.

8. Children’s Privacy

Our booking platform is not directed to children under 13. If you are under the age of 13, a parent or legal guardian must complete the booking on your behalf.

We do not knowingly collect personal information from children without parental consent.

9. Updates to This Policy

We may update this Privacy Policy from time to time.

The effective date at the top will be updated accordingly.

10. Contact Us

If you have questions about this policy or your data, please contact:
📧 immerse@hightidevr.com
📍 High Tide VR, Millville, DE